Term + Conditions

Effective Date: 16/05/2024
Store Name: Carlosrego
Legal Entity: CHRISTOPHER CORNETT Sole Proprietor
Business Address: 790 Dillard St, Houston, TX 77091, United States
Support Email: support@carlosrego.com
Website: https://carlosrego.com

1. Introduction & Agreement to Terms

Welcome to Carlosrego (“we,” “us,” “our”). These Terms & Conditions govern your use of https://carlosrego.com, including all purchases, features, and services available on the Site. By accessing or using the Site, making a purchase, creating an account, or interacting in any manner with our platform, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site. Carlosrego is owned and operated by CHRISTOPHER CORNETT Sole Proprietor at the address listed above. These Terms follow Shopify’s legal framework, U.S. consumer protection laws, FTC requirements, and international compliance standards including GDPR and CCPA/CPRA. We may update these Terms at any time without prior notice.

2. Eligibility to Use the Website

To use our Site, you must be at least 18 years old or the legal age of majority in your region, provide accurate information, and refrain from any unlawful or unauthorized use of the Site. If using the Site on behalf of a business, you confirm you are authorized to do so. We reserve the right to refuse service at our discretion.

3. Account Registration & Responsibilities

You may create an account to enhance your shopping experience. You are responsible for keeping credentials confidential, ensuring information is accurate, and notifying us of any unauthorized access. Shopify hosts account data on secure servers in the U.S. and Canada with encrypted passwords. We may suspend or terminate accounts that violate these Terms or pose security risks.

4. Products, Listings & Availability Disclaimer

We strive for accurate product listings; however colors may vary by screen, measurements may differ slightly, inventory may change without notice, and products may be modified or discontinued. Some items may be online-only. Product availability is not guaranteed.

5. Pricing, Taxes & Modifications

All prices are listed in USD unless stated otherwise and exclude taxes, duties, or customs fees. Prices may change at any time. In the event of a pricing error, we may cancel affected orders and issue a refund. Customers are responsible for any applicable taxes based on location.

6. Order Acceptance, Refusal & Cancellation Rights

Submitting an order does not guarantee acceptance. We may cancel or decline orders flagged for fraud, incorrect pricing, unusual patterns, or incomplete verification. Shopify’s fraud analysis may automatically hold or reject orders. If canceled, you will be notified by email and refunded when applicable.

7. Billing & Payment Terms

We accept payments through PayPal. All transactions must clear successfully before shipping. We do not access or store full financial card information. Suspicious or mismatched payment details may result in delays or cancellations for security purposes.

8. Shipping, Delivery & Risk of Loss

We currently ship to the United States, Canada, and the United Kingdom. Processing time occurs before shipment; delivery estimates are not guarantees. Delays due to carriers, weather, customs, or external issues are outside our control. Risk of loss transfers to the customer once the carrier receives the package. Incorrect addresses, failed deliveries, or carrier errors are the customer's responsibility. If a package is marked “delivered,” refunds or replacements follow our Return Policy.

9. Returns, Refunds & Replacements

All returns are governed by our Return Policy. We may refuse returns for used, damaged, or altered items, and may require proof of purchase or photos for claims. Claims showing misuse or fraud may be denied. Shipping fees are generally non-refundable.

10. Accuracy of Information

The Site may contain errors, omissions, or inaccuracies involving product descriptions, pricing, promotions, availability, and shipping. We reserve the right to correct such errors at any time.

11. Prohibited Uses

You may not use the Site for fraudulent activity, unauthorized data collection, intellectual property infringement, attempts to bypass security, uploading malicious code, violating Shopify’s Acceptable Use Policy, or breaking any applicable laws. Misuse may result in restricted or terminated access.

12. Intellectual Property Rights

All text, images, designs, product photos, branding assets, store layout, and digital content on the Site are the exclusive property of Carlosrego. Unauthorized copying, reproduction, distribution, resale, or modification of content is strictly prohibited.

13. Third-Party Tools, Apps & Integrations

We use third-party tools including Shopify-native features, PayPal, Google Analytics 4, Meta Pixel, Klaviyo, and other approved apps. These services may collect data independently and are governed by their own privacy policies. You acknowledge these tools operate “as is” and may collect interaction data.

14. Optional Shopify Tools

Shopify may offer optional features such as multi-currency, fraud analysis, checkout enhancements, Shop Pay, and shipping label services. Shopify manages checkout encryption, PCI compliance, order data, and fraud screening, while we manage fulfillment and customer support.

15. User Comments, Reviews & Submissions

User-generated content must not violate intellectual property rights or contain misleading information. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use it. We may remove inappropriate or fraudulent content at our discretion.

16. Personal Information & Privacy

Your personal data is governed by our Privacy Policy, which explains how data is collected, processed, shared, and protected. By using the Site, you consent to our privacy practices and Shopify’s data processing standards.

17. Errors, Inaccuracies & Omissions

We reserve the right to update or correct any errors at any time, including those related to product information, pricing, shipping, or promotional details.

18. Disclaimer of Warranties

The Site is provided “as is” and “as available,” without warranties regarding uninterrupted service, accuracy, completeness, or error-free operation. We do not guarantee that products will meet individual expectations or that the Site will be free of malware or harmful components.

19. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages, shipping delays, data loss, user errors, or third-party failures. Our maximum liability is limited to the amount paid for the order in question.

20. Indemnification

You agree to indemnify and hold harmless Carlosrego, Destiny Lee, employees, partners, and service providers from any claims or damages resulting from misuse of the Site, violation of these Terms, breaking applicable laws, or infringing third-party rights.

21. Severability

If any portion of these Terms is deemed invalid or unenforceable, the remaining provisions remain in full effect.

22. Termination of Service

We may suspend or terminate Site access for violating these Terms, engaging in fraudulent activity, abusing customer policies, or participating in illegal conduct. You remain responsible for charges incurred before termination.

23. Governing Law & Jurisdiction

These Terms are governed by the laws of North Carolina, United States. Disputes shall be resolved in the courts of North Carolina unless local consumer protection laws require otherwise.

24. Changes to Terms of Service

We may update or modify these Terms at any time. Changes take effect immediately upon posting. Continued use of the Site signifies acceptance of the updated Terms.

25. Contact Information

For legal questions or support regarding these Terms:
CHRISTOPHER CORNETT – Legal Compliance Team
📍 Address: 790 Dillard St, Houston, TX 77091, United States
📧 Email: support@carlosrego.com